Abstract
At Hotel Indigo Phuket Patong, we respect your privacy and are committed to protecting your personal data. This Privacy Statement explains how we collect, use, and safeguard your information, in accordance with international standards and Thailand’s Personal Data Protection Act (PDPA). Our goal is to ensure transparency and provide you with control over your personal information when you interact with our website, services, or facilities.
Privacy Statement
Effective Date: 20 JAN 2025
At Hotel Indigo Phuket Patong, we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Statement outlines how we collect, use, and safeguard your personal information when you interact with our website, make reservations, or engage with our services.
1. Information We Collect
We may collect the following types of personal information:
Identity Information: Name, nationality, date of birth, gender.
Contact Information: Email address, phone number, postal address.
Reservation Details: Dates of stay, room preferences, special requests.
Payment Information: Credit/debit card details for booking purposes.
Membership Information: IHG® One Rewards membership number and tier status.
Usage Data: Information about your interactions with our website and services.
2. How We Use Your Information
Your personal information is used to:
Process and manage your reservations and bookings.
Communicate with you regarding your stay and provide customer support.
Enhance your experience by personalizing services and offers.
Comply with legal and regulatory requirements.
Improve our services through feedback and analytics.
3. Sharing Your Information
We may share your personal information with:
IHG® Branded Properties: To fulfill your reservation and provide services during your stay.
Service Providers: Third-party vendors who assist in our operations, such as payment processors and marketing partners.
Legal Authorities: When required by law or to protect our rights and safety.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.
5. Your Rights
Depending on your jurisdiction, you may have the right to:
Access the personal information we hold about you.
Correct any inaccuracies in your personal information.
Request the deletion of your personal information.
Object to or restrict the processing of your personal information.
To exercise these rights, please contact us at [Insert Contact Information].
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings.
7. Changes to This Privacy Statement
We may update this Privacy Statement periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with an updated effective date.
8. Contact Us
If you have any questions or concerns about this Privacy Statement or our data practices, please contact us at:
Hotel Indigo Phuket Patong
124 Rat U Thit 200 Pee Rd, Phuket 83150 Thailand
Email: hotelindigopatong.reservations@ihg.com
Phone: +66 76 609999